Service-oriented Customer Support Representative with 10+ years ofexperience in contact center operations talking to customers overphone, e-mail, online chat to resolve broad range of concerns. Offersstrong computer skills in Word, Excel and web-based applicationsand delivers exceptional communication with keen attention todetail. Multitasks and thinks critically and analytically to problemsolve and produce satisfied customers. Adept at engaging customers by identifying issues and streamlining steps to effectively resolve technical issues. I'm also an Organized and efficient Back Office Clerk with Five years of experience in data organization, word processing and Quality assurance. Lastly, I'm a Team player that works with support group efforts to meet critical deadlines.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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