Provide comprehensive administrative, logistics, and customer support for a fast-paced courier and delivery business, ensuring smooth day-to-day operations and high service standards. Manage client, driver, and partner communications through WhatsApp, WhatsApp Business, Grasshopper, and HubSpot CRM, serving as the primary point of contact for inquiries, order updates, issue resolution, and service coordination.
Oversee dispatch operations, scheduling, route planning, and delivery tracking using
Handle invoicing, payment tracking, and bookkeeping functions through QuickBooks, including monitoring transactions via Chase business accounts and ScanPay. Maintain accurate records, process orders, prepare documentation, and support reporting and operational workflows using Google Workspace.
Manage the company’s online presence and customer engagement across
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 10+ years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.