Six years of experience in the field of customer service with technical support and two years in sales. As an SME, I help agents to reach their full potential and be product-ready before being endorsed to production by providing learning sessions, coaching sessions, and skill transfer sessions.
Experience: 1 - 2 years
As a subject matter expert, I coach new hire agents and provide learning sessions to make sure that they are product ready before we endorse to the production.
Experience: 2 - 5 years
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.