Allyza

Patient Care | Appointment Scheduler

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $6.23/hour ($1,200.00/month)

Bachelors degree

Last Active

July 1st, 2026 (7 days ago)

Member Since

May 28th, 2023

Profile Description

Experienced customer service and healthcare support professional with over 5 years in fast-paced BPO environments and in-house company, including roles at [24]7.ai, TaskUs, and Conifer Health Solutions. Known for consistently meeting and exceeding performance targets—maintaining a QA score of 98%, AHT under 7 minutes, and a 96% customer satisfaction rating.

I’ve handled high-volume calls, email, and chats, supported retail, gaming, wireless network, and healthcare accounts, and earned recognition as one of the top agents in my line of business. Beyond frontline service, I also provide real-time support to teammates as Point of Contact (POC), assist with internal quality audits, and handle administrative tasks that keep teams running smoothly.

Currently seeking opportunities where I can continue to streamline processes, support team performance, and create positive customer experiences—especially in healthcare and customer service-focused industries.