With over 9 years of experience working in the BPO industry, I have developed excellent customer service skills, both in residential and commercial accounts and have displayed remarkable performances, starting when I was an agent up until my current post as a Trainer. Currently a people-manager and solutions-oriented individual. Also familiar in utilizing different CRM tools and Office Applications (Outlook, Excel, PowerPoint, Word, Teams,
Experience: 1 - 2 years
Currently assisting business customers via email support and ticketing system with outbound calling media.
Experience: 5 - 10 years
Experienced in administrative tasks, data entry, creating presentations, online forms and transcription.
Experience: 5 - 10 years
More than 9 years of work experience working in the corporate setup, and currently in a supervisory post closely working with clients and executives.
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