14-Year Customer Service Pro | E-commerce & VA (8+ Years)

Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Bachelors degree

Last Active

June 27th, 2026 (yesterday)

Member Since

March 17th, 2016

Profile Description

14+ Years Customer Support Expert | CS Manager | E-commerce & VA [8+ Years]

With 14+ years in customer service and 8 years as a Virtual Assistant, I’ve supported 7-figure stores, managed high-volume support, and handled day-to-day operations so business owners can focus on growth.


What I Can Do for You

Customer Support (Email, Chat, Phone)
Zendesk, Gorgias, Freshdesk, Reamaze
Fast response times, customer satisfaction focus
Handle 100–200+ tickets/day efficiently

E-commerce & Dropshipping Management
Shopify store setup & product uploads
Order processing, tracking, and fulfillment
Supplier coordination (AliExpress, POD)

Virtual Assistance & Admin Support
Inbox & calendar management
Reports, documentation, and operations support

Lead Generation & Data Entry
Targeted lead research (Hunter, Skymem, Moz)
Accurate and organized databases

Social Media Support
Content scheduling (Buffer, Hootsuite)
Engagement tracking and reporting


Tools I Use Daily
Shopify | Etsy | WordPress | Zendesk | Gorgias | Freshdesk | Reamaze
Asana | Trello | Monday | Slack | HubSpot | Calendly
Canva | Camtasia | AliExpress | Amazon Merch


Results I’ve Delivered
Managed 20+ e-commerce stores from setup to daily operations
Improved response time & customer satisfaction
Supported high-growth brands with scalable systems
Helped businesses maintain smooth, error-free operations


Why Hire Me?
Reliable & detail-oriented
Proactive problem-solver (I don’t wait to be told)
Strong communication skills
Long-term mindset – I care about your business growth


Let’s Work Together

Need someone who can handle your support, manage your store, and keep things running smoothly?

Send me a message - I’m ready to help!