Overview
Looking for full-time work (8 hours/day)
at $3.33/hour ($640.00/month)
Bachelors degree
Last Active
March 22nd, 2026 (96 days ago)
Member Since
May 24th, 2023
Profile Description
With 10 years of experience in the BPO industry, I have held various roles and performed a wide range of tasks. I am an expert in providing excellent customer service, troubleshooting, and upselling. As a trainer for 3.5 years, I have honed my multitasking skills. Additionally, I have served as a team leader, overseeing 16 agents and driving their performance and improvement. In summary, I bring extensive BPO experience, strong customer service skills, troubleshooting proficiency, training expertise, and leadership abilities to any professional setting.
Top Skills
Customer Support » Healthcare » Electronic Health Record
Experience: 1 - 2 years
Highly knowledgeable in Epic, with expertise in re/scheduling, checking lab result availability, processing referral orders, insurance verification and reading encounters. Skilled in optimizing workflows and ensuring seamless healthcare operations.
Customer Support » Insurance » Insurance Verification
Experience: Less than 6 months
Other Skills
E-Commerce » Ebay » Customer Support
Experience: 2 - 5 years
Office and Administration
Experience: Less than 6 months
Office and Administration » Travel Planning
Experience: Less than 6 months
Professional Services » Medical Services » Medical Billing
Experience: 6 months - 1 year
Marketing » Social Media Management
Experience: Less than 6 months
Marketing » Social Media Management » Template Creation
Experience: Less than 6 months
Advertising » Ads Creation
Experience: Less than 6 months
Customer Support » Sales Support
Experience: 1 - 2 years
Office and Administration » Calendar Management
Experience: Less than 6 months
Website Builder
Experience: Less than 6 months
Office and Administration » Email Management
Experience: Less than 6 months
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pasig City, Metro Manila
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 16%
- Influence: 11%
- Steadiness: 42%
- Compliance: 31%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I went on OnlineJobs.ph to hire someone... I found someone who worked out great. He's been with us for 3 months. He's done more in these 3 months than I've done in the last couple of years... I highly recommend OnlineJobs.ph!”
Judy Bass
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