Shopify Store Manager I Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $8.30/hour ($1,600.00/month)

Bachelor of Communication, Major in Broadcast Communication

Last Active

June 29th, 2026 (9 days ago)

Member Since

March 17th, 2016

Profile Description

I DO NOT WORK HARD, I WORK SMART.

For the past 9 years, I have successfully managed several Shopify Stores.

My responsibilities include, but are not limited to:

-Oversee day-to-day business operations to ensure everything runs smoothly
-Updating business info and files via Google Sheets & Drive
-Provide exceptional customer service via email (Gorgias/Zendesk), chat, and all social media accounts
-Social media management-
Shopify order fulfillment / creating and organizing draft orders
-Researching, adding, and editing new and existing products
-Scheduling customer deliveries and printing/managing shipping labels
- Graphic design/ creating marketing ads and posts via Canva and other editing tools
-Constant communication with other 3rd party fulfillment to ensure everything is right on track
-Refund/return and chargeback management
-Researching, adding, and editing new and existing products
-Online store reviews management
-Research and assist in managing and posting marketing flow and campaigns
-Other ad hoc tasks

Please see my CV for a detailed list of my remote work experience and skills. Here is the direct link via Google Drive account: ----------

Updated Speedtest link result for reference: https://www.speedtest.net/result/ ----------

I am ready to start immediately. I have my workstation already set up and with a high-speed internet connection. I also have a backup connection in case of emergency and power outages.

Top Skills

Customer Support » Email Support

Experience: 10+ years

15+ years of experience as an email support representative

Customer Support » Ecommerce » Shopify

Experience: 5 - 10 years

9+ years of experience as an All-Around Shopify VA

Customer Support » Customer Service

Experience: 10+ years

E-commerce Virtual Admin Assistant "I have absolutely loved working with Karla. She is diligent, organized, and very professional. My customers LOVE her. I hope to be able to work with her again soon." - CEO, The Fempreneur Agency

Other Skills

Basic Information

Age: 37

Gender: Female

Website: Sign Up with Pro Account to View

Address: Quezon city, NCR

Tests Taken: IQ
Score: 129: DISC
Dominance: 45
Influence: 11
Steadiness: 9
Compliance: 35: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”