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Shopify Store Manager I Customer Service Representative

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EXPECTED SALARY
Php 50,000.00/month
( $936 USD )
EDUCATIONAL ATTAINMENT
Bachelor of Communication, Major in Broadcast Communication
AVAILABILITY
40 hrs/wk
( $5.41 USD/hr )
EXPERIENCE OVERVIEW
More than 10 Years as a Customer Service, Email Support Specialist and Virtual Assistant
BASIC INFORMATION
Age:
33
Gender:
Female
Location:
Quezon city, NCR
Tests Taken:
IQ
Score:  129

DISC
Dominance:45
Influence:11
Steadiness:9
Compliance:35

English
 C2(Advanced/Mastery)
Last Active:
January 25th, 2023 (5 days ago)
Member Since:
March 17th, 2016
SKILL SUMMARY

For the past 5 years, I have successfully managed several Shopify Stores. My responsibilities include, but are not limited to:

*Customer Service (Email Support and Chat Support)
*Order Fulfillment (Oberlo and AliExpress)
*Processing refunds/disputes (customers and suppliers)
*Tracking information/update
*Product Research, Listing, Importing, and Editing
*Supplier Support ( to ensure the quality of our service and customer satisfaction)
*Graphics and Video Editing
*Social Media Moderator (Facebook, Instagram, and others)
*Customize Shopify Store Website
*Reviewing Analytics Report to increase sales
*Reviews Management - curate (approve/hide) reviews
*Searching and Installing Apps to help manage the store smoothly
*SEO and other ad hoc tasks

I am ready to start immediately. Here is a link to my online resume for your reference: Upgrade to see actual info Benas_2021 CV.pdf?dl=0 
<8efe80624d780eba0c6493ec45140364>Skype ID: Upgrade to see actual info
>Email address: Upgrade to see actual info

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Research
  • Transcription
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have been working as a freelancer doing data entry, research, data import/export, and others alike for more than 5 years.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Research
  • Transcription

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Graphics & Multimedia
SKILL RATING
  • Photoshop
  • Web page Design

Customer Service & Admin Support
EXPERIENCE

I have more than 10 years experience in Customer, Technical and Email Support from various companies such as IBM and Western Union

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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