Overview
Looking for full-time work (8 hours/day)
at $12.00/hour ($2,112.00/month)
Bachelors degree
Last Active
April 25th, 2024 (11 days ago)
Member Since
March 16th, 2016
Profile Description
I have worked for American Express' Online Merchant Services and Startup Online Businesses such as 17hats. I am inclined with Website Navigation for both financial and CRM related businesses with a little a background in software installation, troubleshooting and repair. Quick to master applications and programs and has advanced skills in MS Office.
An experienced oral and written communicator who believes in timeliness and client convenience in a very efficient manner. A true "serviceman" who firmly believes that customer experience = more $$$.
I do not turn down challenges. A formidable defense team-player.
I graduated with a degree in Communication from a respected university with minor subjects in Journalism, Advertising and Marketing.
Top Skills
Customer Support » Customer Service
Experience: 5 - 10 years
AmEx, VISA, Amazon, Verizon, Lyft. Customer Obsession.
Customer Support » Customer Service » Fraud detection
Experience: 1 - 2 years
With the use of FICOs Falcon
Office and Administration » Quality Assurance
Experience: 2 - 5 years
North America CS Retail and Escalation team Quality Analyst
Other Skills
Accounting » Financial Accounting » Analysis
Experience: 1 - 2 years
Latest experience with VISA as Fraud and Dispute Senior Analyst.
Office and Administration » Data Entry
Experience: 6 months - 1 year
Had a lead generation stint with Hipcamp.com for 6 months.
Customer Support » Customer Relationship Management
Experience: 5 - 10 years
Merchant support for AmEx, CS for Verizon, Amazon NA retail, Lyft CS, 17hats.com pioneer CS Support. Wish.com email support.
Customer Support » Ecommerce » Amazon
Experience: 2 - 5 years
NA Customer Support. Pioneering team of MNL12. First hire.
Office and Administration » Data Analytics
Experience: 1 - 2 years
Beginner Learner of SQL, PowerBI, Excel Copilot etc.
Design » Graphic Design » Canva
Experience: Less than 6 months
Used as tool in presentations when facilitating team huddles.
Marketing » Content Creation » ChatGPT
Experience: Less than 6 months
Daily user for work tasks. Has Basic prompt engineering skills.
Marketing » Content Creation » Creative Writing
Experience: Less than 6 months
Taken as a course in college. Adamson University in Manila.
Marketing » Content Creation » Technical Writing
Experience: Less than 6 months
Taken as a course in college. Adamson University.
Marketing » Content Creation » Research / Academic Writing
Experience: 6 months - 1 year
Taken as a course in college. Adamson University.
Basic Information
- Age
- 37
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Uploaded ID
- Sign Up with Pro Account to View
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
Finding the Balance: Can Your SEO Writer Do This?
Hercules is an SEO Writer who has found the right formula for never losing inspiration to create effective SEO strategies.
READ STORYEMPLOYERS
workers
talented va's
other
contact us
connect with us
