Dovielyn

Airbnb / STR Virtual Assistant/Operation Manager

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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

June 26th, 2026 (today)

Member Since

May 22nd, 2023

Profile Description

I support STR businesses with daily operational tasks so your property runs smoothly and your guests feel cared for from booking to checkout.

I’ve managed over 150+ Airbnb and short-let units across Australia, UK and Canada, handling everything from guest messaging to cleaner coordination and emergency support. I bring a calm, professional approach — steady in pressure, clear in communication, and reliable with follow-through.
Here’s what I can help you with:

Guest messaging (WhatsApp, email, phone, GV, CircleLoop, RingCentral and more)

Booking management & calendar updates

Cleaning schedules (Breezeway, Turno, Properly)

PMS management (Guesty, Hostaway,Hospitable, Uplisting, IGMS, Elina, Airbnb, ---------- , Vrbo, Agoda, Expedia and more)

Maintenance coordination & work orders (Jobber, Asana, Slack)

Lockouts, emergency support & issue resolution

Creating guidebooks (Touchstay), welcome packs, SOPs & reports

Processing extensions, add-ons, payments & invoicing

OTA listing updates , optimisation and basic pricing adjustments (PriceLabs)

I’m tech-savvy, highly organised, and quick to learn new systems. I can run your STR operations in the background so you can focus on scaling your business, growing your portfolio, or simply having your weekends back.
If you need a dependable Operations VA who treats your property business with care and professionalism, I’d love to support your team.

Top Skills

Professional Services » Management Services » Property Management

Experience: 2 - 5 years

I handle both short-term and long-term rentals, ensuring smooth operations, happy guests, and satisfied landlords.

Real Estate » Short Term Rentals » Airbnb

Experience: 2 - 5 years

From listings to guest messages, I manage every detail to boost bookings, reviews, and revenue through Airbnb and Booking.com.

Customer Support » Customer Service

Experience: 5 - 10 years

Provide warm and timely guest assistance from booking to checkout—building trust and ensuring repeat stays.

Other Skills

Accounting » Xero

Experience: 2 - 5 years

Use Xero for expense tracking, rent collection records, and basic financial reconciliation.

Professional Services » Management Services » Administrative Management

Experience: 5 - 10 years

Handle daily admin work such as email management, reports, and document preparation using tools like Asana and Slack.

Real Estate » Management

Experience: 2 - 5 years

Support landlords and investors with tenant coordination, lease management, and property documentation.

Marketing » Social Media Management » Social Media Marketing

Experience: 2 - 5 years

Create marketing posts and campaigns for Airbnb and property brands using Canva and Metricool to attract direct bookings.

Project Management » Trello

Experience: 2 - 5 years

Plan and track cleaning, maintenance, and onboarding tasks through Asana, trello, Monday.com, and Missive for smooth team coordination.

Real Estate » Acquisition

Experience: 2 - 5 years

Basic Information

Age: 36

Gender: Female

Website: Sign Up with Pro Account to View

Address: Baguio City, Benguet

Tests Taken: IQ
Score: 95: DISC
Dominance: 29
Influence: 27
Steadiness: 33
Compliance: 12: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”