Hi, My name is Ian Muñez and I have a degree from The University of Southeastern Philippines with a major in Hospitality Management. I am a competitive customer service representative with a total of five years of experience. I worked in some prestigious call centers and BPOs in the Philippines. I handled American and Chinese companies. I worked with a few accounts AliExpress, WesternUnion, Uber, DoorDash, and Meta
With my experience and interest in Customer Service, I am confident that I can provide excellent customer service. I excel at working under tight deadlines with high expectations. I possess the self-discipline and time management skills necessary to have served as a successful employee for the past five years. I have extensive experience in Customer Service,
I firmly believe that I would be the perfect candidate for this
Thank you so much for this opportunity to introduce myself and I am really excited and looking forward to working with you soon.
Experience: 2 - 5 years
I have 4 years of experience in Customer Service and I learned how to communicate with others, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints.
Experience: 1 - 2 years
Providing accurate and appropriate information in response to customer inquiries. Addressed customer service inquiries in a timely and accurate fashion. Properly directed inbound chat queues to improve chat flow.
Experience: 6 months - 1 year
My task is to handle the submission of user-generated content on Facebook and to ensure that content creators and managers place the content items correctly and ensure they are free from scams, errors, and any illegal or copyrighted content.
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