I am a versatile and experienced in customer service, technical support and back office admin with excellent time management skills. I am a people person with demonstrated interpersonal skills who is comfortable working in a team whilst capable of acting on my own initiative. I am proficient at conflict resolution and negotiating to reach a mutually beneficial agreement. I am always eager to expand my knowledge and take on new challenges
Experience: 2 - 5 years
Handle customer inquiries and complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Taking the extra mile to engage customers.
Experience: 6 months - 1 year
Providing Technical support over the phone,chat,emails to customer who had problems with there internet connection and phones signals and other electronic devices.
Experience: 6 months - 1 year
Processing incoming documents, transferring documents into the data base, verifying the information in all documents, updating document Producing monthly reports, scanned records and uploaded them into the database.
Experience: Less than 6 months
(Self taught on calendar management) Managing client Emails and setting up virtual meetings, booking travel details and entering them to the calendar updating google calendar.
Experience: 6 months - 1 year
Know basic of using Excel
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