Current Employment Status:
Hired Part Time on Sep 27, 2023
I worked as a technical & product support for 10 years and as an executive virtual assistant for 2 years. I handled the following tasks:
*CRM management (data entry, lead generation and follow-ups)
*Customer service skills (phone,
*Social Media Manager (supervised clients' all online presence assets-
*Graphic Artist (created pamphlets, postcards, and other image marketing materials using Canva & Photoshop)
*Video Editor (for social media and other marketing materials)
*Product Knowledge and Research (with a background in sales and drop shipping)
*Website and SEO Optimization
*Proofreading &Typing*Proficient with Windows Application and Google Suite
Experience: 5 - 10 years
This is the main tool I've been using since I was with technical support, I handled at least 10 different CRMs
Experience: 5 - 10 years
As technical support, product knowledge, and research are skills that I am masterful of.
Experience: 5 - 10 years
I handled phone, email and live chat supports for my clients too
Experience: 2 - 5 years
Did data capture and entry with my client who handles real estate
Experience: 2 - 5 years
I created videos for my clients, and also did editing if videos are professionally done.
Experience: 2 - 5 years
Other than social media posts, I also generate reports for the accounts insights and engagements
Experience: 2 - 5 years
This is one of my monthly task with my previous client
Experience: 2 - 5 years
I did design marketing materials for my clients including digital presentations
Experience: 2 - 5 years
I created videos for my clients, also did edits if needed
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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