I am an open-minded individual with proven track record of 29 years in Computer field. I have strong Technical skills as well as excellent Interpersonal skills. I am eager to be challenged in order to grow and improve my communication and professional IT skills gained through previous experience in the IT sector and professionally make use of my newly acquired degree for another career venture.
I have been employed overseas for 13 years in Healthcare sector as Helpdesk Analyst where I received several notable accomplishments, awards and achievements. During those years, I temporarily took over two positions at the same time (Administrative support and Web Content Coordinator) in the Associate Executive Director's office where I have shown my adaptability and flexibility. Upon assuming these roles, my admiration to do it with interest and passion
I am a degree holder for Bachelor of Science in Business Administration majoring in Human Resource Development Management and also a graduate of Diploma in Computer Programming. I have fluency in verbal and written English and basic conversational Arabic. My typing speed is at least 53 wpm depending on the file source.
I have Course Completion Certificates for ILFN: ITIL v3: Service Management Foundation, IT Business Process Management, A+ Core Hardware and Security +. Moreover, I am competent in Active Directory and the use of Microsoft Office 365.
Also, well versed using SAP- Oracle ERP.
I love to work remotely and hope I could find one where I can share my thoughts and expertise.
Experience: 10+ years
I have been responsible for handling questions, comments and complaints via tickets and phone calls regarding IT matters (technical issues). I am an excellent communicator who’s able to earn end user's ’ trust and provides excellent client's support. Moreover I am familiar with help desk software.
Experience: 2 - 5 years
I organize and maintain employees records, files, and databases. Schedule appointments and maintaining calendars of AED. Write and draft memos and transcribing recorded dictation. I am responsible for over-all daily administrative task.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.