Overview
Looking for part-time work (5 hours/day)
at $3.33/hour ($400.00/month)
Bachelors degree
Last Active
June 26th, 2026 (today)
Member Since
May 19th, 2023
Profile Description
Technical Support Specialist | Network & Connectivity Expert
I am a dedicated Technical Support Specialist with nearly 3 years of experience in high-volume MSP and residential environments. I specialize in bridging the gap between complex technical network issues and clear, user-friendly solutions.
Why hire me?
Proven Growth: I quickly advanced from L1 to L2 support within one year, demonstrating my ability to master new systems and handle high-pressure escalations.
Technical Expertise: Proficient in DNS, DHCP, VPN connectivity, and PPPoE authentication. I am comfortable troubleshooting Windows OS and basic Microsoft 365 environments.
Reliability & Professionalism: I am Career Service Professional (CSE) certified, which reflects my strong cognitive skills and professional work ethic.
Fast-Paced Ready: Experienced in ticket triage and remote troubleshooting for both residential and small business clients with a focus on detailed documentation.
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 1 - 2 years
Customer Support » Technical Support
Experience: 1 - 2 years
Marketing » Social Media Management » Social Media Engagement
Experience: 6 months - 1 year
Software » Network Administration » Network Troubleshooting
Experience: 1 - 2 years
Other Skills
Marketing » Content Creation » Creative Writing
Experience: Less than 6 months
Basic Information
- Age
- 23
- Gender
- Male
- Website
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- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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