Cold Calling/Customer Support

responsible for transferring data from paper formats into computer files or database systems.

create, implement, track, and analyze email campaigns.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

Provide accurate information to customers on various requests for product, service and price information.

typing up documents, responding to business enquiries, drawing up contracts and providing customer service.

schedules consultations between sales staff and prospective clients, ensuring that important meetings are booked for the sales team.

Inside sales agents make a lead and call homeowners. I dialed homeowners who are interested in selling property.

To perform secretarial work and provide senior managers with day-to-day administrative support.