fd198b0 0d4 c8d2

Experienced Customer Service Rep/Appointment setter/

70 ID PROOF
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EXPECTED SALARY
Php 35,000.00/month
( $608 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
30 hrs/wk
( $4.69 USD/hr )
EXPERIENCE OVERVIEW
14 years in Customer Service Industry
BASIC INFORMATION
Age:
37
Gender:
Female
Location:
Iligan, Northern Mindanao, Philippines, Philippines
Tests Taken:

DISC
Dominance:33%
Influence:20%
Steadiness:41%
Compliance:6%

English
 C1(Advanced)
Last Active:
September 1st, 2022 (29 days ago)
Member Since:
March 13th, 2016
SKILL SUMMARY



I have 14 years of working in the customer service industry in BPO and in the hospitality industry. When I was working in the BPO industry,  I mostly handled TELCO accounts (MICROSOFT ACCOUNT, TMOBILE, AT&T/DIRECTV) as a customer service rep and was promoted as a QUALITY ANALYST and now exploring myself in a freelancing/ virtual assistant world. I landed my first job as a Lead generation specialist (INBOUND and OUTBOUND calls, then transferred to the DISPOSITION TEAM and was promoted as a LEAD MANAGER/SENIOR ACQUISITION in a span of 2 months within the company which is a REAL ESTATE COMPANY based in the US. 

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Research
  • Speaking
  • Tutoring Teaching
  • Writing
  • Sales Representative
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Excel
  • Quality Assurance
  • Research
  • Transcription

English
SKILL RATING
  • Speaking
  • Tutoring Teaching
  • Writing

Sales and Marketing
SKILL RATING
  • Lead Generation
  • Sales Representative

Customer Service & Admin Support
EXPERIENCE

I have 14 yrs of experience when it comes to customer service experience in the BPO industry and in the hospitality industry.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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