I help businesses increase conversions, retain customers, and streamline operations through high-level customer support, appointment setting, and AI-powered outreach.
With over 3 years of experience in customer service, B2B cold calling, appointment setting, and operations management, I've supported agencies and direct clients across industries including roofing, web design, AI automation, and service-based businesses.
I'm not just a task- doer, I'm a proactive problem solver who helps business owners save time, improve workflows, and grow revenue.
What I Can Help You With
Customer Support & Client Retention
-
- Billing and technical issue resolution
- Conflict de-escalation and customer recovery
- CRM management and customer follow-up
- Professional and empathetic communication
I focus on creating positive customer experiences that improve retention and strengthen your brand reputation.
Appointment Setting & Cold Calling (B2B/B2C)
- Cold calling and outbound prospecting
- Lead qualification and follow-ups
- Objection handling and pipeline management
- Script adaptation and conversational selling
I consistently hit booking targets by building trust naturally and qualifying leads before they reach the sales team.
AI Outreach & Business Automation
I have experience promoting AI Voice Systems and automation services to business owners by focusing on education-driven outreach instead of aggressive selling.
I help prospects and understand the value of automation so conversations turn into real oppurtunities.
CRM, Admin & Operations Support
Experience with:
- ReadyMode
- Convoso
- Chase
- Slack
- Zoho
- Kixie
- Google Workspace
- Microsoft Office
- Canva
I maintain organized systems, accurate records, and efficient workflows to keep
operations running smoothly.
Business Operations Experience
I've independently managed a coffee shop business, handling:
- Customer Service
- Inventory Management
- Purchasing and Liquidation
- Daily Operations
- Sales and reporting
This experience helped me develop strong decsion-making, multitasking, and operation management skills.
Additional Skills
- Photo Editing (Lightroom)
- Video Editing (CapCut Pro)
- Content Support
- Event Coordination
- Administrative Assistance
Why Work With Me?
- Self-sufficient and proactive
- Fast learner with strong adaptability
- Reliable under pressure
- Detail-oriented and organized
- Strong English communication (C2 Proficiency)
- Able to work independently with minimal supervision
I'm available for full-time and part-time work and committed to delivering consistent, high-quality results.
If you're looking for someone who can support your business, improve client
experience, and help drive growth? Let's connect!
Send me a message and let's discuss how I can help your business operate more efficiently and scale faster.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
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