Guest Service Associate | Sales Executive

I have strong skills in chat support, providing quick and accurate responses to guest inquiries, resolving issues efficiently, and offering personalized assistance. I ensure a seamless communication experience, enhancing guest satisfaction and maintaining a professional tone throughout interactions.

I worked as a front desk officer for almost 4 years and as a sales executive for almost a year.

I am skilled in appointment setting, efficiently managing guest reservations, coordinating meetings, and organizing events. I ensure clear communication and timely scheduling, enhancing guest experiences and streamlining operations.

As a hotelier, I specialize in accurate data entry, handling guest records, reservations, and billing with attention to detail. Proficient in hotel management software and spreadsheets, I streamline operations, improve efficiency, and support seamless guest experiences.

As a hotelier, I have strong skills in email management, efficiently handling guest inquiries, booking confirmations, and internal communication. I ensure timely responses, prioritize urgent requests, and maintain organized email systems for smooth and professional correspondence.