Irna

General Virtual Assistant| Customer Service Pro| SMM 

70 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.50/hour ($968.00/month)

Bachelors degree

Last Active

May 13th, 2024 (yesterday)

Member Since

May 13th, 2023

Profile Description

Hi there! I'm Upgrade to see actual info, your friendly and reliable General Virtual Assistant and Customer Service Professional. I have a passion for helping others and ensuring smooth operations for businesses and clients alike. With one year of experience in customer support and a little of administrative support, I'm here to make your life easier and your customers happier. 

About Me:

I believe in the power of effective communication and going the extra mile to exceed expectations. Whether it's managing your emails, scheduling appointments, handling customer inquiries, or resolving issues, I take pride in delivering top-notch service with a smile. I thrive in dynamic environments where no two days are the same, allowing me to showcase my adaptability and problem-solving skills.

Skills and Expertise:

Virtual Assistance: From organizing your inbox to coordinating travel arrangements, I've got you covered. I'm proficient in using productivity tools like Microsoft Office and Google Workspace to streamline tasks and boost efficiency.
Customer Service Excellence: I understand the importance of building strong relationships with customers. With my friendly demeanor, active listening skills, and empathy, I ensure that every interaction leaves a positive impression and resolves customer concerns promptly.

Time Management: Juggling multiple tasks is a breeze for me. I prioritize deadlines, manage calendars effectively, and maintain a high level of accuracy and attention to detail in everything I do.

Adaptability: In today's fast-paced world, I embrace change and stay updated with the latest industry trends and technologies. I'm always ready to learn and implement new strategies to enhance productivity and customer satisfaction.

Experience: I've had the privilege of working with clients and industry, honing my skills and gaining valuable experience along the way. Whether it's assisting executives with administrative tasks or delighting customers with exceptional service, I bring dedication and enthusiasm to every role I take on.

Education and Training: Bachelor's degree in education

Customer Service Excellence Training. Let's collaborate and achieve great things together!

#VirtualAssistant #CustomerService #AdminSupport #VirtualSupport #CustomerExperience #TimeManagement #ProblemSolving #Adaptability #CommunicationSkills #ClientRelations

Top Skills

Video Editing » Social Media Video Editing

Experience: 6 months - 1 year

I do basic editing for TikTok, Facebook, and YouTube videos.

Customer Support

Experience: 1 - 2 years

I have an experienced being a Customers Service representative (email and chat).

Office and Administration » Calendar Management

Experience: Less than 6 months

Office and Administration » Data Entry

Experience: Less than 6 months

Other Skills

Basic Information

Age
27
Gender
Female
Website
Sign Up with Pro Account to View
Address
Ilog, Negros Occidental
Tests Taken
None
Uploaded ID
Sign Up with Pro Account to View

“The best hire that I've ever made. ”

Timothy Schucker

SEE MORE REAL RESULTS

“He's been absolutely superb!”

- Ed Currer

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »