My job history includes working in an office-based corporate environment doing clerical and administrative jobs for over 4 years and developed my time management skills since my job includes meeting time-pressured deadlines. I moved to the BPO Industry and worked for more than five (5) years. Because of my hardcore customer service experience, I have acquired an exceptional verbal and written communication skills as my job requires. I also developed excellent analytical and problem-solving skills. Being in the Customer Service field requires a lot of patience and rapport which I firmly believe I have mastered. I live and breathe this work ethic, "the reward for a job well done is the opportunity to do more" and it works for me all the time. I have received numerous rewards and recognition for my hard work and dedication.
Having managed an Amazon FBA account, I also have experience working on listing optimization, keyword research using SEO tools such as Merchant Words, Helium 10, Sonar, among others and I am also a PPC
I am well-versed with third party tools such as Sellics, Groove, Zendesk, CRM, Dropbox, Evernote, Google Suite and as well other communication tools like ASANA, Slack, WhatsApp,
I always want to make sure that I am efficient with any task given to me. I am dedicated and focused with any project or role I handle and put my heart into it. I am a fast learner, organized, reliable, service-oriented and results-driven.
I have a total of 3 years working as an Amazon VA both for Retail Arbitrage and FBA. I handle almost all Amazon services.
I have advanced knowledge with Amazon PPC ad campaigns management as I am fully running one for 2 of my clients.I understand that the goal in effectively managing a successful Ad Campaign is when you hit your target ACOS and at the same time lower the ad spend but keep the sales volume or even higher.