CSR | GVA

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Associates degree

Last Active

May 1st, 2024 (3 days ago)

Member Since

May 12th, 2023

Profile Description

I am a committed, friendly and hardworking person. I always strive to achieve the highest standard possible and have a mindset of "getting the work done". I do have outstanding research, information management capabilities and a strong leadership with great communication Upgrade to see actual info addition, I am capable of multitasking and remaining organized at all times.
Achievements:
*Promoted as a Coach
*Top Coach for two consecutive months
*Top Agent for 3 consecutive months
*Made my team a "Top Team" in our LOB for 3 consecutive months

Top Skills

Customer Support

Experience: 1 - 2 years

I have worked in customer service position for two years specifically in a healthcare account, during which time I improved my problem-solving and communication abilities. I'm skilled at responding to questions from clients, finding solutions, and making sure they're satisfied. My capacity to maintain composure and professionalism in trying circumstances has helped me to successfully address client concerns and deliver top-notch service.

Office and Administration

Experience: 6 months - 1 year

Along with my experience in customer service, I have a solid history in administrative tasks. I was finally moved to the position of Team Leader, where I am in charge of performing administrative tasks including tracking the team's KPI using Google Workspace, Microsoft Tools, and business tools.