I am a highly motivated and detail-oriented professional with a diverse range of experiences in the BPO industry. As a former Advisor II / Specialist line for a financial account at Concentrix and a Teammate for a food delivery blended account at TaskUs, I have developed strong customer service and problem-solving skills that have enabled me to provide excellent service to clients and customers.
I am also a recipient of the Top Agent award for multiple quarters during my time at Concentrix San
I am currently an undergraduate student who stopped pursuing a Bachelor of Secondary Education major in English degree from Philippine Women's University, Manila.
I have participated in several professional development programs, including a Project/Business Proposal Defense where I served as a panel member and completed The Teacher’s Treasure Chest Course: A Gabay Guro
Overall, I am a results-driven individual with a passion for providing exceptional service and achieving excellence in all that I do.
Experience: 2 - 5 years
Experience: 2 - 5 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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