Professional Profile
Passionate, authentic, and proudly LGBT professional — I bring diversity, discipline, and dedication to every client I serve. I run a growing farm on the side, so I know what it means to show up and grind daily. With backup power and internet ready, your operations stay seamless no matter what. Off the clock? I've got my partner in crime and a squad of cute pets keeping life balanced and bright.
What sets me apart is not just my skill set it is my drive to deliver, my loyalty to every client I work with, and my genuine love for the work.
Bio / Summary
15+ Years Experience · Full-Time / Part-Time
Virtual Assistant · STR & Property Manager
Customer Service Expert
BPO-trained · Sales-driven · Detail-obsessed · Starts ASAP
Streamlined administrative processes
LGBT professional
Hardworking & reliable
Farm owner
Backup power & internet ready
Proud fur pet parent
Why Hire Me
Zero hand-holding. I adapt fast, ask the right questions upfront, and get it right the first time.
Multi-client proven. I've managed multiple campaigns simultaneously without sacrificing quality or missing deadlines.
Accuracy is my standard. Detail-oriented by nature — errors aren't an option.
People-first. My BPO and VA background trained me to read situations fast, de-escalate, and leave every person feeling heard and helped.
Available immediately. No notice period. No delays. Let's get to work.
3P's
POLISHED, PROFESSIONAL,
and PREPARED!!!
Core competencies
Priority-setting and problem identification with a solutions-first mindset
High-accuracy output with strong attention to detail
Quick adaptation to new tools, processes, and client instructions
Professional rapport-building with clients, guests, and vendors
Proven negotiation and telemarketing skills that drive sales results
Platforms & tools
Airbnb
VRBO
Landing Direct
Furnished Finder
PMS applications
CRM tools
Microsoft Office
Google Workspace
Google Calendar
Calendly
Dropbox
OneDrive
HubSpot
Salesforce
Zoho CRM
Podio
Go High Level
Slack
Skype
Zoom
Google Meet
WhatsApp
Property management
Guest communication and satisfaction management
Vendor relations, scheduling, and maintenance coordination
Listing setup, pricing management, and inventory control
Turnover and property maintenance oversight
Short-term rental and wholesale (buyer & seller niches)
Customer service & support
Inbound and outbound telephone, live chat, and
General inquiries, returns, refunds, and order tracking
Upselling and customer retention strategies
Immediate context assessment and issue resolution
Administrative skills
Data entry, research, and product listing
Order processing and fulfillment coordination
Calendar management and scheduling
CRM management and client record maintenance
Industry experience
Real estate - short-term rental and wholesale
Business process outsourcing (BPO)
E-commerce and retail support
Sales and telemarketing campaigns
I am confident in my ability to add immediate value and am available to begin at the earliest opportunity. I welcome the chance to discuss how my background aligns with your team's needs.
Connect me on
Experience: 2 - 5 years
I have done inbound and outbound telephone support roles. Given my years of experience in the business process outsourcing industry, I have developed my skills in interacting with customers and immediately understanding the context of their problems to help them and come up with solutions. I am enthusiastic, which has impacted my telemarketing skills and helped me build rapport with prospective clients to achieve sales goals.
Experience: 2 - 5 years
I have extensive experience in real estate both Buyer and Seller. I have developed my skills in interacting with customers and immediately understanding the context of their problems to help them and come up with solutions which helped me build rapport with prospective clients to achieve sales goals. Moreover, I am confident that my negotiation skills will make me an effective candidate for this role. I am detail-oriented and have utilized Zillow, and CRM tools, and tackled calendar management and scheduling, data entry, and Microsoft Office.
Experience: 2 - 5 years
My expertise spans across various platforms including Airbnb, VRBO, Apartments.com, Landing Direct, Booking.com, and Furnished Finder. Additionally, I am well-versed in numerous Property Management Software (PMS) applications. Throughout my career, I have managed essential daily tasks such as guest communication, vendor relations and scheduling, property maintenance, turnovers, setting up listings, pricing management, inventory management, and much more. I understand the importance of maintaining a professional yet approachable demeanor while handling various property management tasks. My goal is to ensure a seamless experience for both you and your guests, while fostering positive relationships with vendors and other stakeholders.
Experience: 5 - 10 years
I have been working with Multiple clients and have handled multiple Call Handling Projects. I have managed live chats and emails. general inquiries, return refunds, and providing tracking information as well as helping upsell items. I've also done some general admin tasks like data entry, research, product listing, and order processing.
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