I do have a lot of knowledge related to computer and I consider my self as techsavvy. As a graduate of a Tertiary course of Computer Hardware Servicing I can Troubleshoot/fix computer problems but not just that I also have knowledge when it comes to Customer Service and Content Moderation from a 5 years BPO Industry experience. A 3 years experience being Chat support in one of the largest E-Commerce Website in the world and almost 2 years as Content Moderator in a third party provider to one of the top Social Media Website in the world.
Experience: 6 months - 1 year
I know how to edit short-form content like Hormozi style, long-form talking heads, Cinematic, promotional, and other editing styles. Some tools that I use: Adobe Premiere Pro (Intermediate) Adobe After Effects (Basic) Adobe Photoshop (Intermediate) Capcut (Basic)
Experience: 2 - 5 years
I have experience as a General chat support agent in a world-known e-commerce platform. We handle customers worldwide and we have to use a lot of tools to help and assist with every customer's concern. To perform well as a chat support agent I familiarize the tools, Master the process knowledge, familiarize the common concerns, provide professional communication, and importantly provide resolutions needed for every customer's concern.
Experience: 1 - 2 years
Content Moderator assigned to Segmentation, Classification, and categorization of news-related content. We help AI-related projects and other industries for better organization, categorization, and analysis of content, making it easier to navigate and understand. I became successful in these departments as I didn't just read the guidelines but took the time to completely understand them so that I can implement these guidelines effectively.
Experience: 1 - 2 years
No actual experience in Data Entry but I am confident in my skills. Average WPM = 55
Experience: Less than 6 months
I do have experience as a Layout artist for a tertiary school and I mostly create ID layouts/prints but that was 5 years ago. But from that experience I can say that it is easier to use and learn some new editing apps.
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