Cold Caller, Acquisition Manager, and Tech Support

I am generating leads and identifying potential real estate opportunities through outbound prospecting. I also initiate contact with potential clients, build relationships, and schedule appointments for our sales team. I qualify leads based on predetermined criteria, gathering relevant information such as property details, motivation level, and timeline. Lastly, I utilize persuasive communication techniques to overcome objections and secure commitment from potential clients.

I evaluate and analyze properties, considering factors such as location, market trends, financial feasibility, and investment potential. I also negotiate and structure real estate deals, including purchase agreements, lease agreements, and other contractual agreements. I coordinate and manage all aspects of the acquisition process, from initial identification to closing.

I have approximately five years of experience working in customer service. Some of responsibilities are answering inquiries and checking the account of the client while hitting all my KPI's.

My role or responsibility is providing technical assistance and resolving technical issues for customers or clients. I diagnose and resolve technical issues reported by customers via various communication channels, such as phone, email, and chat. I use troubleshooting techniques, knowledge bases, and problem-solving skills to identify the root cause and provide appropriate solutions. I also provide guidance, answer questions, and educate customers on the proper use and functionality of products or services. I make sure I am updated on new product releases, software updates, and emerging technologies relevant to my responsibilities. I make sure I maintain a positive and helpful attitude, actively listening to customers' concerns, and providing timely and accurate solutions.

Able to research various industrial products to find solutions that increase sales. Collect customer reviews, monitor competition, and review product feedback to identify potential areas of improvement and business growth.