Virtual Assistant

Served, call client average 100 client per day answering inquiries implementing strategic upsell, and managing payment

Call Center, BPO industry for 5 years.

handled printers, computers, routers, mobile devices, and mobile applications, technology savvy and troubleshoot every kind of technology.

Experience and supported QuickBooks Online, Provide bookkeeping and basic accounting knowledge

● Manage 3 Pages at the same time with almost 2.5 million followers ● Entertain and creates content for followers ● Engaging in follower messages ● Grew almost 55k followers maintiaining a 30% engagement rate in three months ● Curated content across three social channels ensuring a cohesive brand identity. ● Tracked, analyzed and reported weekly analytics and KPI’s management using google Analytics and Zapier ● Pitched, developed, and produce live video content on facebook resulting in 300% increase in follower growth in 3 Months

● Manage 3 Pages at the same time with almost 2.5 million followers ● Entertain and creates content for followers ● Engaging in follower messages ● Grew almost 55k followers maintiaining a 30% engagement rate in three months ● Curated content across three social channels ensuring a cohesive brand identity. ● Tracked, analyzed and reported weekly analytics and KPI’s management using google Analytics and Zapier ● Pitched, developed, and produce live video content on facebook resulting in 300% increase in follower growth in 3

● Manage 3 Pages at the same time with almost 2.5 million followers ● Entertain and creates content for followers ● Engaging in follower messages ● Grew almost 55k followers maintiaining a 30% engagement rate in three months ● Curated content across three social channels ensuring a cohesive brand identity. ● Tracked, analyzed and reported weekly analytics and KPI’s management using google Analytics and Zapier ● Pitched, developed, and produce live video content on facebook resulting in 300% increase in follower growth in 3 Months

Served as an outstanding employee and achieved a high amount of promoter surveys. ● Provide Technical Support ● Provide bookkeeping and basic accounting knowledge ● Achieved a certification for expertise in QuickBooks Online ● Knowledge in cleaning up books and cloud based softwares