Virtual Assistant

Through my experience in customer-facing roles, I’ve developed strong communication and customer service skills, particularly in written form, which are essential for email support. I’ve handled various inquiries with clarity, professionalism, and empathy, ensuring that each response reflects attention to detail and problem-solving ability.

I value team collaboration, having worked with supervisors and peers to meet goals, and developed strong creativity in engaging customers through live selling. My ability in conflict resolution helped me de-escalate difficult situations, always aiming for a positive customer experience.

Working in dynamic and fast-paced environments strengthened my problem-solving, critical thinking, and adaptability, allowing me to respond quickly to challenges and ensure smooth operations. I consistently demonstrated attention to detail when managing product orders and customer information, and took pride in being a fast learner, quickly adapting to tools and platforms.

My background in creative roles has allowed me to strengthen my skills in graphic design, combining creativity, attention to detail, and strong visual communication. I’m experienced in using design tools to create eye-catching, purpose-driven graphics that align with brand identity and messaging.

I have experience editing videos, starting with school project videos and later transitioning to more creative content. Last year, I began editing videos for influencers, recreating trending content and adding my own creative touch to make them more engaging. I shared these edited videos on my personal social media accounts to showcase my work.

I make my own thumbnail before for my YouTube account