Current Employment Status:
Hired Full Time on Nov 28, 2023
Jannah
Customer Service Specialist | Virtual Assistant
Overview
Looking for part-time work (5 hours/day)
at $6.00/hour ($660.00/month)
High school diploma
Last Active
April 21st, 2024 (8 days ago)
Member Since
May 5th, 2023
Profile Description
As a Customer Service Representative with a background in Telco Account management, I excel in resolving billing disputes, addressing minor technical concerns like service interruptions, conducting basic troubleshooting, efficiently handling customer orders, and processing returns and exchanges. My proficiency extends to essential tools, including MS Word, PowerPoint, Spreadsheets, and Salesforce CRM, enabling me to provide exceptional service and support.
Top Skills
Customer Support
Experience: 6 months - 1 year
8 months of experience with resolving customer concerns.
Customer Support » Chat Support
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: 6 months - 1 year
Data entry such as account documentation, updating customer's profile as well as inputting data used for skip tracing.
Other Skills
Customer Support » Email Support
Experience: Less than 6 months
Customer Support » Sales Support » Mobile Service
Experience: 6 months - 1 year
have 6 months of Mobility Sales and Service experience
Marketing » Telemarketing » Outbound Sales
Experience: Less than 6 months
Three months experience in outbound sales handling Auto insurance and upselling home and health insurance.
Basic Information
- Age
- 23
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 123
- DISC
- Dominance: 31
- Influence: 08
- Steadiness: 23
- Compliance: 38
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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