I am a goal-oriented person, hardworking and patients with 4 years of experience, providing professional services to BPO or call center. I am skillful in communication to a customer over the phone and chat. I have experience with both inbound and outbound calls as well as chat support. I am excited to learn and use any new tools to help me perform my job effectively. I am committed to meeting deadlines and avoiding making false promises. I work well in a team and look forward to the opportunity by providing excellent customer service and assist with any others you may have.
Experience: 1 - 2 years
In chat support experience, customer ask question seek help with the products or services, report problems, or request information. The support representative like me, responds promptly to the customers message, offering solutions, explainations, troubleshooting steps or general assistance to address the customers needs.
Experience: 1 - 2 years
Experience: 2 - 5 years
As a customer service, I interact with customers and provide assistance to them. I also engage with effective communication to address their needs and concerns. As much as possible, I resolve their issues.
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: Less than 6 months
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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