Results-driven Virtual Assistant and Customer Support Specialist with years of experience in data management, chat support, product research, and lead generation. Skilled in CRM tools, online marketplaces, and handling high-volume tasks with accuracy. Proven ability to improve workflows, resolve customer issues efficiently, and support business growth.
Experience: 1 - 2 years
Proficient Amazon product researcher with expertise in utilizing data-driven tools like Keepa, SellerAmp, and AZInsights to identify profitable product opportunities, analyze market trends, and assess competition. Skilled in evaluating product viability based on sales data, pricing history, and market demand.
Experience: 1 - 2 years
Conducted market research to identify new product opportunities and trends, resulting in the development of three products Assessed customer needs and preferences for existing products through surveys and interviews with customers Developed a comprehensive understanding of the competitive landscape by researching similar products on the market Collaborated with cross-functional teams to develop innovative solutions that met business goals and customer needs
Experience: 1 - 2 years
Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well.
Experience: Less than 6 months
Delivered real-time chat support for gaming marketplaces, resolving order and account issues Managed customer interactions using CRM systems (Eldorado, G2G) Maintained accurate logs and ensured timely issue resolution
Experience: 1 - 2 years
Highly organized Administrative Support and Data Processing Specialist with a proven ability to manage, verify, and maintain critical business information. Experienced in document control, database management, reporting, and process coordination. Committed to delivering accurate results, improving operational efficiency, and providing dependable support in fast-paced work environments.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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