Experienced Client Care Specialist

Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

June 29th, 2026 (9 days ago)

Member Since

May 2nd, 2023

Profile Description

I have been a customer service representative for years and was promoted to be a Social Relations Specialist in a retail company based in US. With almost 7 years of experience in customer service, I am confident in my ability to provide exceptional support
and help drive the success of a business.
I have developed excellent communication skills and a deep understanding of how to provide exceptional customer service. I have experience answering customer inquiries through phone, email, chat and social media, using different tools (eg. zendesk, gladly, khoros, slack), managing complaints and resolving issues to the satisfaction of the customer. My ability to handle high-pressure situations, multi-task and maintain a positive attitude has enabled me to exceed my performance targets and achieve recognition for my work.
In addition to my strong communications and problem solving skills, I am highly organized, detail-oriented and possess the ability to work effectively in a team environment. I understand the importance of being patient, empathetic and attentive to customer and client needs, and always strive to deliver a positive customer experience.