General Virtual Assistant | Customer Support |MedVA

Overview

Looking for full-time work (9 hours/day)

at $5.00/hour ($990.00/month)

Associates degree

Last Active

May 24th, 2024 (24 days ago)

Member Since

May 2nd, 2023

Profile Description

"I possess 7 years of invaluable experience in the BPO (Business Process Outsourcing) sector, honing a diverse skill set including exceptional customer service, effective communication, and meticulous organizational abilities.
With a natural inclination towards interpersonal interaction, I thrive on engaging with individuals from various backgrounds. Diligence and punctuality are integral to my work ethic, consistently ensuring that I meet deadlines with precision.
My tenure as a Quality Analyst instilled in me the importance of effective time management, as we were tasked with completing reporting obligations before the end of each day. This experience fortified my ability to prioritize tasks and optimize productivity.
Confident in my abilities, I am poised to transition into the role of a virtual assistant, ready to serve as your trusted partner and ally in advancing your business objectives."

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

With over 7 years of extensive experience in the BPO handling different types of customers. I am confident I bring the skills and knowledge to do the job.

Office and Administration » Email Handling

Experience: 5 - 10 years

Other Skills

Office and Administration » Admin Data Processing

Experience: 5 - 10 years

Admin task has been one of the core skills I learned from my role as a team lead and former quality analyst. Where I need to gather data then show it off during team meetings, coaching's and when sending performance reports to the team.

Office and Administration » Communication

Experience: 5 - 10 years

I have honed my communication skills through experience. I can effectively communicate with my team through email, phone and chat. I am also efficient in client communication. Ensuring our clients are up to date of our team progress and team performance. Effective communication would drive the teams success.

Office and Administration » Time Managment

Experience: 5 - 10 years

Effective time management and organizational skills are important to ensure task are being done in a timely manner. During when I was a QA and Team Lead. I would create a to do list and check my calendar for any upcoming meeting so I can plan my day ahead and be efficient with finishing my task.