Madel

Virtual Assistant/Recruiter/Customer Support

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $10.00/hour ($880.00/month)

Bachelors degree

Last Active

May 3rd, 2024 (3 days ago)

Member Since

May 2nd, 2023

Profile Description

I bring 4+ years of experience in customer service, satisfaction analysis, and executive support. My journey started in customer service, where I honed my communication skills and developed a deep understanding of customer needs. This foundation propelled me into a dual role as a Customer Satisfaction Analyst and Quality Analyst, where I analyzed data, identified trends, and implemented improvements that drove measurable increases in customer retention and satisfaction.Leveraging my analytical expertise and customer focus, I transitioned into recruiting, where I adeptly identified and attracted top talent, consistently exceeding hiring goals. This experience further strengthened my ability to connect with individuals and understand their motivations, making me a trusted advisor to both candidates and hiring managers.Rounding out my skillset, I currently serve as a Virtual Assistant, providing comprehensive support to executives, managing calendars, organizing complex projects, and ensuring smooth operations. This role allows me to combine my organizational skills and proactive approach with my ability to anticipate needs and deliver exceptional service.I thrive in fast-paced environments and am always eager to learn and adapt. I am confident in my ability to contribute significantly to any team, and I am excited to leverage my diverse skillset to help businesses achieve their goals.Key Skills:Customer Service & Satisfaction AnalysisQuality Assurance & ImprovementRecruitment & Talent AcquisitionExecutive Support & Virtual AssistanceData Analysis & Problem-SolvingCommunication & Interpersonal SkillsProject Management & Organization

Top Skills

Human Resources » Recruiting

Experience: 6 months - 1 year

Customer Support

Experience: 5 - 10 years

Office and Administration » Personal Assistant

Experience: 1 - 2 years

Other Skills

Marketing » CRM » HubSpot CRM

Experience: 6 months - 1 year

Office and Administration » Data Entry

Experience: 5 - 10 years

Office and Administration » Google Workspace

Experience: 5 - 10 years

Office and Administration » Microsoft 365

Experience: 5 - 10 years

Real Estate » Cold Calling

Experience: 1 - 2 years

Basic Information

Age
30
Gender
Female
Website
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Address
Cagayan de Oro, Misamis Oriental
Tests Taken
DISC
Dominance: 15
Influence: 17
Steadiness: 39
Compliance: 30
English
C2(Advanced/Mastery)
Uploaded ID
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