Hello! I am a seasoned customer service representative and tech support professional with extensive experience in the online education and international money remittance industries. Over the past three years, I have worked with a US-based online education account, providing top-notch technical support and customer service to students and educators alike. I am adept at troubleshooting various technical issues, from basic software bugs to complex network connectivity problems.
Prior to that, I spent two years as a customer service representative for an international money remittance company, where I developed exceptional communication and problem-solving skills while dealing with a diverse range of customers from around the world. I am comfortable working in a fast-paced environment, and am able to multitask efficiently while ensuring that all customer needs are met.
Currently, I am part of an Australian online tutoring service as a customer service representative and billing
Experience: 5 - 10 years
I've been with the customer service industry for 6 years. Over the past 6 years, I have worked with different types of customers, providing top-notch customer service.
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