Jhona

Client Liaison, Shift Lead, Customer Service Representative

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Bachelors degree

Last Active

May 6th, 2024 (2 days ago)

Member Since

May 1st, 2023

Profile Description

With 3+ years of experience as a Customer Service representative, more than a year of experience as a Shift Lead, and almost 6 months of experience in being a Client Liaison Officer. Basically caters to guests, customers, and client's needs through phone, email, SMS and back-end admin jobs. Experiences as a Hotel receptionist using Cloudbeds, Newbook, RMS, and Little Hotelier, with a direct partnership with online travel agencies such as Agoda, Upgrade to see actual info, AirBnb and etc. Also has vast experience with locksmith dispatching using power dispatch and Workiz. I have been an office virtual receptionist as well for Law offices, healthcare agencies, gutter services and etc. I now work directly with clients to fix issues, integrate new processes, and provide overall service.

Top Skills

Real Estate » Appointment Setting

Experience: 1 - 2 years

Customer Support » Phone Support

Experience: 2 - 5 years

Other Skills

Professional Services » Management Services » Customer Support Management

Experience: 1 - 2 years

Customer Support » Sales Support » Hotel Booking

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: 2 - 5 years

Basic Information

Age
26
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  112
DISC
Dominance: 17%
Influence: 34%
Steadiness: 36%
Compliance: 13%
English
C1(Advanced)
Uploaded ID
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