Detail-oriented and reliable customer service professional with 7+ years of experience in BPO,
financial services, and legal support. Proven ability to handle high-volume customer
interactions, manage administrative tasks, and support business operations independently.
Skilled in communication, problem-solving, and multitasking in fast-paced environments
Experience: 2 - 5 years
I was a Title Analyst for JP Morgan's Home Lending management where I helped title companies in making sure that the documents submitted by customers were accurate and ready for closing.
Experience: 6 months - 1 year
I was a technical support representative for WWE and Samsung back in 2016. For WWE, I handled customers' payments and subscriptions and answered inbound calls regarding pay-per-view shows. For Samsung, I assisted customers with their technical concerns regarding their mobile phones like doing hard reset, what to do when it catches a virus, how to clear cache and data, how to connect to this and that, etc.
Experience: 1 - 2 years
I was a CSR for Chase Cards.
Experience: 6 months - 1 year
I worked as a Legal Assistant to a US-based criminal defense lawyer. I helped out by answering calls from clients, reaching out to the court and other lawyers, processing payments, updating his calendar and making sure clients are informed with their hearing schedules via email, text and call.
Experience: 1 - 2 years
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