I had worked in the BPO industry for 5 years before I d
Summary of Skills and Qualifications
Experienced customer service representative who mastered the art of solving customers' concerns and making them feel valued and appreciated.
Appointment-setting skills.
Years of experience in cold calling.
Years of experience in sales.
Years of experience in doing outbound calls and inbound calls.
Years of experience in lead generation.
Pre-qualify client leads to see if they are eligible for a loan.
Pre-qualify client leads if they qualify for a claim.
I have conflict resolution skills.
Team Leader/Facilitator
Perform follow-up calls with leads.
Ability to multitask.
They are able to respond to desk queries, explain product benefits, prices, and offers, and provide assistance in adding new services or upgrading their existing ones.
Can negotiate with customers.
Excellent communication skills.
Flexible to work on a graveyard shift.
A goal-oriented team player who knows to play hard and have fun at work.
A hardworking breadwinner who never stops learning new things.
A motivated person who has a strong desire to achieve a goal.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 1 - 2 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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