Summary of Experience:
• Manage customer service relative concerns.
• Experienced in Microsoft Office as well as CRM, GMAIL platforms etc.
• Proficient in social media management, including the identification and sourcing of TikTok creators for promotional activities.
• Experienced in prospecting and identifying potential opportunities to expand business reach and maximize growth.
• Skilled in file management, ensuring organized and efficient access to essential documents and resources.
• Proficient in calendar management and appointment setting, ensuring efficient scheduling and coordination of business activities.
• Capable of performing administrative tasks with precision and attention to detail.
__________________________________________
Work Experinced:
> Provincial Budget Office of Bataan
Balanga Bataan PH
2017-2019
Admin Assistant Il
•Manage the Provincial Budget of Bataan.
Schedule meetings and appointment to other
officials regarding budget.
Assist in resolving any administrative issues.
Assist in Budget Execution.
Data Input expenses information into spreadsheets of
Bataan.
> Philippine Long Distance Telecommunication
Malolos Bulacan PH
June 2019 - July 2019
Customer Service Officer
• Follow up customer calls where necessary.
Document all call information according to standard
operating procedures.
Enter new customer information into the system.
Process orders, forms, and applications.
Provide customers with product and service
information
Complete call logs.
Research required information using available
resources
> Centro Medico De Santisimo
Balanga Bataan PH
2019-2022
Marketing and Admin Staff
• Manage social media account as well as
management.
Mange public and media relations between Doctors
and Patients.
Set up meetings between the Doctor to Doctor
schedule.
Handle correspondence and transcribe documents.
Entered information from handwritten forms into a
spreadsheet
Input patient’s data information into Hospital
Management Information System.
Proficient computer skills including uploading
completed copy to the website, invoice and collected
accounts receivable. (utilizing MS Office (Full),
Google Docs, Google Document, Google
Spreadsheet,)
Photoshop editing, formatting, and posting.
Work independently meeting quick turn-around times
and deadlines.
Creating, distributing and promoting, e-marketing
services to a target market over the Internet or
through digital tools.
Handle different kinds of administrative tasks.
Social media: Creating/Posting events and other
informative information about the company to
Instagram and
Google Suite: Drive, Docs, Sheets, Forms, Mail,
Calendar, Slides
Email
Online Researchers
> Amass Solutions Inc.
Houston, Tx
2023-2024
Admin Assistant/Lead Gen/Account Manager
• Data Entry on CRM.
Email
Schedule meetings using Google Meet.
Sttafing and Recruiting candidates to different
companies.
Manage Admin task. <8efe80624d780eba0c6493ec45140364
Generate executive assistant duties such as
messaging people thru Indeed and LinkedIn.
Working with google sheets, helping out with small task.
(On-the-job training)
Land Bank of the Philippines
Balanga City, Bataan Philippines
Position: Verifier
Inclusive dates: November 2016 - February 2017
• Customer Relationship Management: Assist in building and maintaining positive relationships with customers. Handle inquiries and provide accurate information to address their concerns promptly and professionally.
• Answer Phone Calls: Responsibly and courteously handle incoming phone calls, providing assistance, and directing calls to the appropriate departments or personnel.
• File Management: Organize and maintain physical and digital files, ensuring documents are properly classified, labeled, and easily accessible.
• Scanning of Signature Cards: Utilize scanning equipment and software to digitize signature cards and ensure accurate and efficient data storage.
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
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