Virtual Assistant / Customer Service / Legal Assistant

As a General VA, I have been assigned to work on multiple roles. - Courts E-Fillings, Court Documents - Handle outbound calls for follow ups - Communicate with Paralegals and Attorneys - Respond to email, calls, and texts from clients - Doing Quality Assurance for Concierge Team - Calendar and Email Management for both Attorneys and Clients

Experienced in providing top-tier customer service, I bring a wealth of expertise gained from serving as a Subject Matter Expert (SME) for a telecommunications account. With a keen eye for detail and a commitment to exceeding expectations. I thrive in delivering exceptional support and ensuring unparalleled client satisfaction. From resolving inquiries promptly to providing insightful guidance, I am dedicated to elevating the customer experience at every touchpoint.

With a background in customer service specializing in the unique needs of drivers and delivery partners, I offer a proven track record of excellence in supporting their journey. Having navigated complex situations with empathy and efficiency, I understand the importance of timely assistance and clear communication in ensuring their success on the road. From troubleshooting technical issues to providing proactive guidance, I am dedicated to delivering exceptional service that empowers the drivers and delivery people to thrive in their roles. We strive to make it possible for people to book rides and order the products they want, and to earn money on their own terms