Hi there! I'm here an experienced Customer Service Agent expert on how to identify the needs of customers and resolve problems. I'm always professional, courteous and polite even in stressful circumstances.
?Good empathy and listening skills to de-escalate situations and identify the underlying issues of a problem.
?Communicate with clients on the phone, by
?Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders.
?Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines.
?Proficiency with basic computer applications, such as Microsoft Windows, Word, and Excel.
GET IN TOUCH WITH ME NOW!
Experience: 6 months - 1 year
Real State Agent
Experience: 1 - 2 years
Customer Service Representative
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