Current Employment Status:
Hired Full Time on Nov 19, 2024

Emmanuel

Amazon Virtual Assistant / Seller Support, CSR

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

November 27th, 2024 (7 days ago)

Member Since

April 25th, 2023

Profile Description

• All-around experience and familiarity with multiple Amazon Seller Central Account      including but not limited to Amazon policies, case creations and appeals, listing's          compliance, listing updates, account troubleshooting, account health reviews,       shipment creation, and overall Amazon's Terms of Service corrections.
• Both Fulfilled by Amazon (FBA) / Fulfilled by Merchant (FBM) Seller Support /     Customer Service .• Providing resolutions for all types of Amazon Selling Issues and Concern.
Skills : 
   • Managing Accounts (Accounting)    • Customer Service     • Incorrect Information on Detail Page Trained     • Amazon Internal Tools Expert.
   • Lead Generation and Social Media Assistant.   • Prepare weekly Sales Reports.   • Determine Customer Negative Reviews.   • Seller Performance Analysis.   • Track, Create, and Update Shipments.   • Monitor Three Online Platforms:       - Amazon ( US, DE, FR, UK, IT, NL, ES, )     - Kaufland     - C Discount.   • Voucher Issuance for Promotions.   • Familiar with Zendesk and other Communication Tools.


Top Skills

Experience: 5 - 10 years

E-Commerce on Amazon: Optimize your online business with our expertise in Amazon Seller Central. We handle everything from listing management and product optimization to customer support and sales growth strategies.

Other Skills

Experience: 2 - 5 years

Experience: Less than 6 months

Customer Support: Our team excels in social media moderation, ensuring a positive online presence for your brand. We manage and engage with customers on various platforms, addressing inquiries, comments, and concerns promptly. Trust us to maintain a vibrant and respectful online community around your business.

Basic Information

Age
38
Gender
Male
Website
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Address
City of Calamba Laguna, Laguna
Tests Taken
IQ
Score:  104
DISC
Dominance: 29
Influence: 16
Steadiness: 38
Compliance: 19
English
C2(Advanced/Mastery)
Government ID
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