Current Employment Status:
Hired Full Time on Nov 19, 2024
• All-around experience and familiarity with multiple Amazon Seller Central Account including but not limited to Amazon policies, case creations and appeals, listing's compliance, listing updates, account troubleshooting, account health reviews, shipment creation, and overall Amazon's Terms of Service corrections.
• Both Fulfilled by Amazon (FBA) / Fulfilled by Merchant (FBM) Seller Support / Customer Service .• Providing resolutions for all types of Amazon Selling Issues and Concern.
Skills :
• Managing Accounts (Accounting) • Customer Service • Incorrect Information on Detail Page Trained • Amazon Internal Tools Expert.
• Lead Generation and Social Media Assistant. • Prepare weekly Sales Reports. • Determine Customer Negative Reviews. • Seller Performance Analysis. • Track, Create, and Update Shipments. • Monitor Three Online Platforms: - Amazon ( US, DE, FR, UK, IT, NL, ES, ) - Kaufland - C Discount. • Voucher Issuance for Promotions. • Familiar with Zendesk and other Communication Tools.
Experience: 5 - 10 years
E-Commerce on Amazon: Optimize your online business with our expertise in Amazon Seller Central. We handle everything from listing management and product optimization to customer support and sales growth strategies.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: Less than 6 months
Customer Support: Our team excels in social media moderation, ensuring a positive online presence for your brand. We manage and engage with customers on various platforms, addressing inquiries, comments, and concerns promptly. Trust us to maintain a vibrant and respectful online community around your business.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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