Core Competencies:
Platform Expertise: Proficient in Shopify (order management, refunds, data entry), Intercom
Work Ethic: Thrives in high-volume, remote environments. I use strict prioritization and time-blocking techniques to manage workflows effectively, ensuring a zero-error rate in data handling and communication.
Problem-Solving: Proven ability to troubleshoot issues independently, contact suppliers for resolutions, and maintain transparency with customers to build trust.
Availability:
Work Hours: Available for full-time work (6-7hours/day).
Rate: P500.00/hour (P88,000.00/month).
Experience: 2 - 5 years
A great customer support experience is about being genuinely empathetic and good with technical accuracy, ensuring that every customer receives a clear, concise solution that resolves their issue on the very first contact. You must be a great listener as well.
Experience: 2 - 5 years
Experience: 2 - 5 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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