Sales & Customer Support Specialist | Lead Gen, Appointment

Overview

Looking for part-time work (4 hours/day)

at $25.97/hour ($2,472.00/month)

Bachelor's degree

Last Active

June 15th, 2026 (6 days ago)

Member Since

April 24th, 2023

Profile Description

Sales & Customer Support Specialist | Revenue & Operations Support

Need a reliable Sales & Customer Support Specialist to convert leads, boost revenue, and deliver an exceptional client experience? I help online businesses scale by managing customer communication, lead generation, appointment setting, payment follow-ups, and operational support so you can focus on growth and strategy.

I have 4+ years of experience supporting e-commerce brands, coaching programs, agencies, and service-based businesses. I combine sales, customer support, and operations expertise to drive revenue and improve client satisfaction.

Core Services:

Sales & Lead Generation: Warm and cold outreach, follow-ups, nurturing, upsells, closing calls, lead qualification, pipeline management.

Customer Support (Chat, Email, Inbound & Outbound): High-volume chat support, fast resolution, retention, satisfaction improvement across multiple channels.

Appointment Setting: Lead pre-qualification, call booking, reminders, calendar coordination.

Payment Follow-Up / Soft Debt Collection: Respectful reminders, follow-up sequences, payment plan assistance, cash-flow support.

Virtual Assistance & Admin Support: CRM updates, calendar management, task coordination, data entry, workflow management in Slack, Gmail, and other platforms.

Platforms & Tools: Stripe, GoHighLevel (GHL), CRMs, Gmail, ticketing/support systems.

Why work with me? I bring a client-first mindset, strong communication, and consistent execution. I focus on helping businesses recover revenue, streamline operations, and improve customer experience while supporting your growth goals.

If you’re ready to scale operations and improve client satisfaction, let’s connect.