I've worked as a customer service representative for one of the leading delivery businesses in the United States, Australia, and even Canada. For almost a year, I worked as a Team Leader and coach for Doordash Driver Support. Prior to that, I worked as a customer service representative for one of the largest banks in the United States. For at least a year, I worked as a Trainer Apprentice in Card Services for Fiserv.
When I worked at Doordash, I was proficient in a variety of business areas. Because it was a blended account, I was proficient in
I'm competent at conducting accurate online research, managing
As indicated in my talent profile, I am quite adaptable to the duties that will be assigned to me. You can count on me to never quit a task, and you will have no trouble reaching me. This is why I am efficient; I will always be at your beck and call.
Experience: 2 - 5 years
Provided accurate and timely responses for inquiries coming through outbound call, email and live chat support channels. Performed data and research functions. Provided support through known basic troubleshooting techniques. Managed and resolve customer complaints Identified and escalate priority issues. Routed calls to the appropriate resource Actively helped SMEs with improving the process Flexed to different LOBS with different customer type
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.