Michie

Senior Operations Manager

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $13.28/hour ($2,560.00/month)

Bachelors degree

Last Active

May 5th, 2025 (401 days ago)

Member Since

April 23rd, 2023

Profile Description

I have 14 years of experience in operations management, customer service, client relations and financial management. My experiences were
highly focused on service level management which requires efficiency while delivering high quality results.
I am a highly organized person and capable of delivering demanding tasks and can work effectively under pressure.
I have vast experience in managing in managing teams specializing customer service, sales, customer retention, collections, escalation Tier 2 and Technical Support.

In the span of 14 years, have launched several lines of businesses as a Project and Operations Manager. My key responsibilities are managing performance and financials.

Top Skills

Experience: Less than 6 months

12 years of experience in creating guides and manual in sales and customer service

Experience: 5 - 10 years

Been successfully managing project in my 13 years of job experience in the BPO Industry

Experience: Less than 6 months

As an Operations Manager in the BPO industry, life coaching and career advancement coaching is part of my daily routine

Other Skills

Experience: Less than 6 months

My job is data driven. Day in day out, I interpret data to troubleshoot operational problems and process improvement.

In my job for 12 years, profitability focused is responsibility.

Experience: 5 - 10 years

I have profound knowledge in excel

Basic Information

Age
37
Gender
Female
Website
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Address
Tagbilaran City, Bohol
Tests Taken
None
Government ID
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