CSR|Bookkeeping| Appointment Setter using GoHighLevel | Admin

Overview

Looking for full-time work (9 hours/day)

at $3.85/hour ($828.00/month)

Bachelor's degree

Last Active

June 10th, 2026 (2 days ago)

Member Since

April 22nd, 2023

Profile Description

I am a reliable and detail-oriented Customer Service Representative with over 2 years of experience delivering high-quality support across phone, email, and chat. I specialize in handling customer inquiries, resolving complex issues, managing orders, and addressing billing concerns—while ensuring every interaction ends with a positive customer experience.

In my previous role, I consistently met key performance metrics such as resolution rate, handling time, and customer satisfaction. I also have experience in appointment setting and handling sensitive financial inquiries, which strengthened my communication skills and ability to build trust with clients.

Beyond customer service, I bring solid administrative and accounting support experience. As an Accounting Intern, I assisted with accounts payable, payroll processing, and preparation of financial documents such as disbursement vouchers—developing strong attention to detail and accuracy. I also provided executive and administrative support as Secretary of the President in a professional organization, managing schedules, reports, and confidential documents.

What I can help you with:

Customer support (email, chat, phone)

Order management and dispute resolution

Appointment setting and CRM management

Data entry and administrative support

Billing and documentation

Basic bookkeeping and accounting support

Tools I use:
Microsoft Office, Google Workspace, QuickBooks Online, GHL, CRM systems (e.g., Salesforce), and various billing tools. I am highly adaptable and quick to learn new systems.

I hold a Bachelor of Science in Business Administration major in Financial Management. I am also a National Certified Bookkeeper and a QuickBooks Online Certified professional.

I am dependable, organized, and committed to delivering efficient, accurate, and excellent service to every client I work with.