I am a Professional and multi-skilled Customer Support Representative in the BPO (Business Process Outsourcing) setting.
My skill set includes but not limited to Phone and Chat Support,
Throughout my work experience, I have perfected the following customer service skills; patience, ownership, attentiveness, empathy, and a resolution in a timely manner.
I work not only to make a living but to learn new things and I adapt very quickly. I have been through deadlines and tough situations, critical thinking is essential in how I work.
I can work with minimal supervision without compromising the quality of my work.
I am very flexible with my work schedule and can work US, UK, and business hours.
I am looking for a full-time job.
Please invite me if you need any related tasks and please send some detailed information. I'm looking forward to being part of your Business.
Experience: 2 - 5 years
Handled inbound calls. Convert inquires into sales
Experience: 1 - 2 years
- Answering customer questions about their account, Delivering resolution - Handling customers billing disputes and account updates
Experience: 1 - 2 years
Prospecting and Setting appointments for Onboarding representatives
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