I am a professional in the Customer Service Industry with over 18 years of experience managing teams for US clients in the Telecom & Law Firm industries. My journey includes transitioning from frontline roles to mentoring agents on their professional growth, overseeing team financials, and consistently delivering high-level targets for our clients.
Experience: 5 - 10 years
18 years in the customer support industry from top US clients
Experience: 5 - 10 years
Fluent in English communication thru verbal and written
Experience: 5 - 10 years
I am a team leader of top/big BPO company for 7 years.
Experience: 5 - 10 years
Average Excel knowledge and experience for more than 10 yrs of usage
Experience: 5 - 10 years
Average Excel knowledge and experience for more than 10 yrs of usage
Experience: 5 - 10 years
Average Excel knowledge and experience for more than 10 yrs of usage
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