Email, Chat, AR, Phone Support

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

May 1st, 2024 (3 days ago)

Member Since

April 19th, 2023

Profile Description

I've been working in the BPO Industry for over 15 years. I have strong experience in Customer Service handling Retail Accounts for 6 years dealing with customers from the United States of America. I have also worked in a Utility account for Credit and Collections assisting customers from Australia for 7 years. For the Collections account, I was assigned to different lines of business such as Inbound, Outbound, and Back Office. I'm easily trainable, reliable, resilient, a team player, flexible, and love to dedicate myself to the work I'm doing.

Top Skills

Accounting » Accounts Receivable

Experience: 2 - 5 years

Process refunds, concessions, disputes investigation, and clerical activities that are essential to the function of the business.

Customer Support

Experience: 5 - 10 years

Assist customer in placing their order, check order status, answer account specific questions, process customer's dispute such as price adjustment.

Other Skills

Customer Support » Technical Support

Experience: Less than 6 months

Assist customers from the United States of America in troubleshooting their hardware and software energy workout equipment via phone, email, and chat.